Refund Policy

Effective Date: November 15, 2025

At Techsolace, client satisfaction is our top priority. Our refund policy is designed to be fair and transparent for digital services, including web development, app development, branding, and related digital solutions.

1. Service-Based Refunds

Before Project Commencement: If you decide to cancel your order before any work has started, a full refund will be provided.
After Project Start: Once work on your project has commenced, refunds are considered only for services or milestones not yet delivered, minus any resources or time expended.
Completed Services: No refunds are issued after the delivery of final project files or assets unless there is a verifiable issue or delivery does not match contract specifications.

2. Maintenance and Subscription Services

Fees for monthly or annual maintenance, hosting, or ongoing support services are non-refundable for the period already underway. If you wish to cancel, services will remain active until the end of the paid term with no partial refunds.
Subscription renewals can be canceled prior to the billing date to avoid future charges.

3. How to Request a Refund

To initiate a refund request, contact us at contact@techsolace.in within 7 days of payment and before project work has begun.
Provide your service order details and the reason for your request.
Each request will be reviewed based on work completed and as per the terms outlined in your agreement or invoice.

4. Exceptions

Custom contracts or special offers may specify separate refund terms that override this general policy.
Refunds will not be issued for dissatisfaction due to factors outside our scope, such as client-side technical issues or change of mind after significant project progress.

Let’s Talk

hello@techsolace.in

Job Application

apply@techsolace.in

Phone Number

+91 90012-67169

Refund policy